Digital Asset Management · MasterclassNine sections · about 40 minutes

Every asset, in order.
Every market, on time.

Every brand now makes more work than it can keep track of. The finished campaign film sits on someone's desktop, the approved logo is buried in a thread from March, the licence on that shoot runs out next month, and nobody can say with certainty which master actually ran. Without a real system, production teams rebuild assets that already exist, markets sit waiting on design for a resized banner, releases slip, and the wrong version reaches customers. Digital asset management holds that whole chain together: one approved source, versions that survive the week, rights and usage recorded beside every file, and content that leaves the library ready for the channel and the market it has to run in.

One source of truth
A studio desk washed in pink light
Days

lost every year searching for work that already exists

67%

of DAM rollouts fail within 12 months

3 to 5x

faster retrieval with good taxonomy

40%

of rework caused by wrong-version assets

Everything the library holds

Shoots, selects, variants, archive. All of it, findable.

On set
On set
The shoot, the selects, the sign-off.
In the studio
In the studio
Where the work gets made and named.
Every variant
Every variant
Markets, formats and localised cuts.
The archive
The archive
Everything findable, nothing lost.
01 / 09

Finding one file can eat a whole afternoon.

This happens in every creative team without a working DAM. The cause is usually the structure underneath, and the cost repeats every week.

In this sectionAfternoons lost to searchEveryday symptomsThe operational cost

The everyday symptoms

  1. 01Three folders all called 'FINAL'
  2. 02No one knows the asset rights expiry date
  3. 03New starters can't find anything without asking
  4. 04Wrong logo used in a client presentation again
  5. 05847MB file that won't upload to the CMS
  6. 06A whole afternoon spent hunting for one hero banner
Somewhere in here
A floor covered in scattered prints and clippings
# brand-assets · 23 members
P
Priya (Brand)2:14 PM

Has anyone got the updated hero banner? Marketing need it by 4pm

J
Jake (Design)2:17 PM

I think I sent it last week. It's in the shared drive somewhere... Let me find it

P
Priya (Brand)2:19 PM

Which folder? I see 3 different "hero banners" folders

S
Sam (Ops)2:23 PM

Wait I see v2_REVISED and v3_final_USE_THIS. Which one?

P
Priya (Brand)2:30 PM

And this is one file. We lose whole afternoons to this every week

This is the operational tax of no DAM.

Key takeaway

Most asset problems come from structure rather than effort. Fix the taxonomy and the permissions, and the “where is that file?” message stops interrupting the working day.

This could be your creative library.

One environment where every asset is findable, versioned and easy to browse. Switch folders, filter, search, or open any file to see its metadata, versions and rights.

In this sectionA library walkthroughSearch, filters, metadataVersions and rights
yourbrand.brandhub.com / library / all-assets
23 of 1,046 assets · All Assets
Approved 16
Pending 4
Expiring 3
All Assets 23 files shown
This could be your brand's home. Every asset. Searchable. Approved. Yours.23 of 1,046 files loaded · every one with metadata, versions and rights attached

Key takeaway

Findability comes from design. Search, filters and metadata are what turn a pile of folders into a library people trust.

A DAM that also builds your content.

Some DAM platforms do more than organise files: they also produce content. Locked templates let marketers adapt campaigns for new markets or formats without touching a design file. One global brand went from publishing one template every 3 to 6 weeks to 75 in a matter of days.

In this sectionLocked brand templatesSelf-serve localisationThe 75-template story
01

On brand

Brand elements locked across every touchpoint. No rogue fonts ever.

02

On time

Teams release approved materials without waiting for design requests.

03

On budget

Standardised templates cut external design costs as your team self-serves.

04

On message

Localise layouts and copy across regions without design skills.

One approved asset, every channel

Adapted by marketers, not designers

Social 1:1
Social 1:1

Same campaign, new crop.

Story 9:16
Story 9:16

Copy swapped, layout locked.

Out of home 16:9
Out of home 16:9

One master, every market.

Key takeaway

The strongest return comes when the library produces content as well as storing it. Locked templates are how that happens.

How we ran a metadata workshop.

A behind-the-scenes look at how we ran a metadata workshop for a leading market research firm: the phases, the decisions, and the governance that followed.

In this sectionDiscovery to governanceSix-phase processFour metadata optionsThird sector research
Case StudyWorkshop methodDAM · Metadata · Governance

Platforms

Frontify Metadata Workshop
with a leading market research firm

A structured metadata strategy and governance workshop to establish a clear, scalable, and user-friendly asset taxonomy in Frontify, aligned across the client's intranet, SharePoint and Frontify environments.

4 phases + support
Duration
Frontify
Platform
Market Research Firm
Client

Workshop Objectives

Define a metadata taxonomy that improves searchability and usability

Establish consistent tagging practices across all assets

Ensure metadata supports automation, integrations, and governance

Align metadata across Frontify and SharePoint for seamless content management

The Artisan Systems Lens

A considered review of
how the work gets done.

Our DAM work looks past the feature comparison. It connects how a system is set up with why the brand holds the values it does, and with how teams collaborate, share content and source assets across the organisation.

Discovery First

Mapping how the client stores, tags and distributes assets, and where the friction sits, before recommending anything.

Systems Audit with an Equity Lens

Looking at who has access, who doesn't, whether metadata conventions exclude or erase, and whether the tooling chosen reflects the client's stated values.

Vendor Evaluation Beyond Features

Assessing platforms on price and features alongside sustainability credentials, accessibility standards and cultural alignment with the client's D&I commitments.

A framework to keep

A set of principles and a decision-making guide the client can use for future DAM and brand asset decisions, rather than a one-off document.

Project Process Map

How it unfolded,
phase by phase.

Click each phase to see what happened, what was delivered, and how the method showed up in practice.

Phase 01 · 1 week before

Discovery & Current State Audit

Before a single workshop slide was opened, we mapped how the client was already storing, tagging, and distributing brand assets across their intranet, SharePoint, and Frontify. We interviewed stakeholders across marketing, sales, product and creative, asking where files lived and where the friction sat.

What Was Delivered

Cross-platform asset audit
Inconsistency & gap report
Stakeholder friction mapping
Current metadata analysis

The method in practice

"Discovery first: how the client stores, tags and distributes assets today, and where the friction sits."

Key takeaway

Metadata decisions belong with the team who will live with them, made on paper before migration starts rather than inside the tool under pressure.

Where AI earns its place.

Remove manual admin, make the library easier to use, and connect it to the way your creative marketing process already runs. These are the four areas we tackle, in this order.

In this sectionFour priority areasWhat we implement firstEmbedding it in the flow

Key takeaway

Start with the manual admin, then the search experience, then the connection to the flow of work. Automation should remove work rather than add another system to maintain.

DAM systems we implement and continuously review.

We don't recommend platforms we haven't worked in. Open any system to see our honest take, who it suits, and where it strains.

In this sectionPlatforms reviewedStrengths and fitHow we shortlist

+ and more

We review new platforms as the market shifts and shortlist only what fits your team.

Key takeaway

The right platform is the one your team will use. We test against real usage scenarios rather than feature lists.

How mature is your asset operation?

Before you change anything, see where you stand. Twenty-three questions across people, process and technology, scored against industry benchmarks.

In this section23 questionsIndustry benchmarksPriority actions

We run every phase with you, from audit to aftercare.

In this sectionBuilding from scratchReviewing what you haveAudit to aftercare

Which route are you on?

We also offer ongoing support, maintenance and management services, so your library keeps working long after launch.

See how we run it

Key takeaway

Rollouts rarely fail on software. They fail on adoption and governance, so we run all seven phases and stay on after launch.

DAM without Brand Ops is a library nobody curates. They belong together.

Your DAM is the home of your brand assets, but without governance, guidelines and activation frameworks around it, teams will not know which assets to use, when, or why.

In this sectionGovernanceGuidelinesActivation

End of the route

A DAM that
gets used.

Platform, taxonomy and governance, project managed from audit through to adoption, and we stay on after launch.